Frequently Asked Questions
far back are the photos in Joe's sunrise library?
How do I go about
reserving a future date?
if it is a rainy day?
do I pick the photo I want?
there an extra charge if I request a specific date?
How quickly can I
get my photo?
Joe always take the photo from the same spot?
If I order a
photo and there is no sunrise that day, am I obligated to purchase
Joe ever travel to another beach to take a photo, if requested?
What if I don't like
the photo you send me once I get it?
if my photo is damaged in transit?
type of paper is used for the photo prints?
are the pictures signed and dated?
special frame options available?
Joe take photos other than sunrises?
there a brochure that you can mail to someone who doesn't have the Internet?
Q. How do I go about reserving a future date?
A. There is no need to reserve a special date. Joe tries to take a sunrise photo
every day. You can call to make sure he goes though.
Q. What if it is a rainy day?
A. Joe takes a photo even if the conditions do not favor a clear sunrise.
Some of the most dramatic photos are taken on days when a sunrise is not
anticipated :-) Many people still choose a photo from a cloudy day, since
waves and a gentle light upon the water still captures the essence of
someone's special day.
Gift givers and recipients often express their extreme pleasure with a
photo, even a cloudy day, and especially for the birth of a child as: "After
all, it is their first day on Earth. How special is that?" says one recent
To capture the moment on a cloudy day when the sunrise isn't visible, Joe
coordinates the sunrise using data from the US Naval Observatory Website
to approximate the time the sun comes up.
Q. How do I pick the photo I want?
A. Joe takes several photos each day. Simply inquire about the
availability of additional photos taken on a particular day, and Joe can
mail you a few additional images.
Q. How far back are the photos in Joe's
A. Joe has all of 2007 (except for 3 days in Oct), 2006 and 2005 (with
the exception of 4 days in 2005), most of 2004, and an additional archive
that goes back to January 1, 2002.
Q. Is there an extra charge if I request a
A. No, there isn't an extra charge for requesting a photo for a certain
Q. How quickly can I get my photo?
A. That depends. Prints and matted prints usually ship in a day or two.
Just let us know the check is in the mail!
Priority mail usually takes 2-3 days in the mail. Express Mail overnight
delivery is an option for a premium charge by the Post Office.
Q. Does Joe always take the photo from the
A. Normally he takes a sunrise photo from someplace on Plum Island.
Q. If I order a photo and there is no
sunrise that day, am I obligated to purchase something?
A. Absolutely not.
Q. Does Joe ever travel to another beach to take
a photo, if requested?
A. This used to be an option, but it no longer fits into the schedule
with work and the cost of travel is somewhat prohibitive.
Q. What if I don't like the photo you send
me once I get it?
A. Simply return it for a refund of the cost of the item and any sales
tax. (Shipping charges are not refunded.)
Q. What if my photo is damaged in transit?
A. Simply return it and it will be replaced. Please call to make
arrangements. If it was insured save all packing materials so we can file a
Q. What type of paper is used for the photo
A. Joe uses Epson premium photo paper. As with all
artwork, photos are best preserved under glass and away from direct sunlight
and should be matted to prevent contact with the glass.
Q. How are the pictures signed and
A. Inscriptions are on the mat. Prints do not normally have an
inscription but one can be requested. The standard format on the mat is, for example:
May 1, 2004
#/100 Joe Gerry
However, if there is something special you'd like, for example "Our Wedding
Day" or "Happy Retirement" or "Tyler's First
Day on Earth" or even just "1/100"
with Joe's signature, that's fine, too. Contact Joe for other inscription
samples from other customers.
Q. Are special frame options available?
A. Framing options have become an issue in CT due to increased prices and
typical wait of two weeks for a frame to be ordered and have it arrive to be
possible, an option is to purchase a matted
print and buy a standard size frame to fit. 5 by 7 inch matted prints fit in
any 8 by 10 inch frame and 8 by 10 inch prints fit in any 11 by 14 inch
Q. Does Joe take photos other than sunrises?
A. Yes. There will someday be a 'non-sunrise' gallery on this web site. For
a sampling now, see Services.
Q. Is there a brochure that you can mail to
someone who doesn't have the Internet?
A. We have not updated the brochure in a while, but we would be happy to
send a copy of the original one.
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